Additional Services

SMS Services: (Disclaimer)

At VFS Global, we constantly strive to offer a range of hi-end services to enhance customer satisfaction. As part of our constant and on going endeavor to add value to applicants’ experience, it is our privilege to offer the latest hi-tech SMS service, an express route to know the status of your visa application at your fingertips.

Easy to use, this revolutionary SMS service once purchased will launch an automated confirmation feedback message to the applicant’s mobile phone, at various stages of the visa application life-cycle. The service supports transfer of SMS in [English/Arabic] and assures an applicant of his/her equanimity, with convenience at their finger tip. Additionally, this user-friendly service will be followed up with an automated email message to the applicants email id informing them of the status of their Visa Application.

Explore the goodness of this valuable service, which can be purchased for 5.00 Saudi Riyals during the time of submission of the visa application form. Accordingly, the same can be filled before visiting the application centre, by visiting our website and downloading the form in the comfort of one’s home

Note: This value added service is available only in Saudi Arabia (Local SMS Only). Please read the SMS Service Disclaimer carefully before applying for this service


Premium Service:

For those applicants who wish to pay extra for that personal touch and enhanced customer service, this service will guarantee you one-to-one attention with a dedicated member of staff who will guide you to a separate waiting area. Here, your application will be dealt with in stylish surroundings with refreshments available. Your visa application form will be completed for you. We will also undertake any photocopying of documents that you may require. Your time is precious, and your entire experience will be one of speed, efficiency and the level of customer service you demand. Once returned from the Embassy your passport will be couriered (upon request only) to your home or office. To book an appointment you should call our contact centre at +966 1 4065190 / 4065387 or you can simply present yourself at the reception/information desk and ask for the 'Premium Service'. There is an additional fee of SAR 150 to avail this service.

Passport Courier Pass Back Service:

The VAC will courier your passport back to you for a small extra fee of SAR 40. Ask for this service when you submit your application at one of our service desks.

Form Filling:

Our staff will sit down with you and complete the visa application form on your behalf at our Premium Lounge. If you wish to have this service, you should inform reception/information desk when you arrive at the VAC. Separately, this service is made available at SAR 40 per form filled.

Documents - Photocopy / Fax / Email service:

If you advise our service staff that you need photocopies of certain recommended supporting documentation, for a fee of SAR 2 per page our staff will take copies for you and for a fee of SAR 10 per page you can receive a document by fax/email.